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Return Process

KLIK HIER VOOR NEDERLANDS

You have 14 days to return your order after receiving it.

Orders must be returned unused and in the original packaging

still attached. Furthermore, items have to be unwashed

and with all labels still attached. 


There are two options to return your products to us:

by post/courier, or at our Friendship Store Zeedijk 60.


1) Return to our store
You can return your item for free at our Friendship Store Zeedijk 60,

located on the Zeedijk 60, 1012 BA Amsterdam.

It is not possible to get your cash back immediately. Once you have

returned the item, the money will be transferred back to your

account via the original payment method within 24 hours.

 

2) Return by post 

Please fill in this form and we will send you your return label within 48 hours.

Returning your order by post is at your own expense. We are

not responsible for products that are returned to us in error.

We recommend you use a courier service which provides insurance

for the value of the items you return or at least provides you with proof

of shipment. Make sure the items you want to return are

properly packaged before shipping.

 

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