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Warranty & Repair

Returns & Exchanges

My purchased item is damaged. What should I do?

We’re sorry that the item that you purchased is damaged. You can contact us via mail and we'll provide you with a solution as soon as possible.

Please do not send damaged items back to us without contacting us first, as you will be receiving a free shipping return label from us.

How do I take care of my items?

All items come with a care label.

We strongly recommend you to always follow the instructions on this label. If you have additional questions or you want further advice, please get in touch with us via WhatsApp or mail.

Some items come with a special washing instruction, which can be found on the product page.

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